Bill is an automotive mechanic, paid on the basis of the repair dollars that

Bill is an automotive mechanic, paid on the basis of the repair dollars that he generates for his employer. A customer has informed Bill that he believes he needs major repair work to his automobile. Upon examination of the car, Bill discovers that an inexpensive adjustment is all that is needed. He knows that if he informs the customer of this, he will miss out on the substantial commission he would earn by performing the work that the customer already expects. The compensation structure employed by Bill’s garage has created the ethical dilemma of
A.  proper allocation of resources
B.  a conflict of interest
C.  joint and several liability dilemma
D.  impartial third party mediator
E.  the good of the individual vs the good of society

 

Solution