Upon review of the customer comment cards dropped in the box in his convenience store,

Upon review of the customer comment cards dropped in the box in his convenience store, Bob sees that 61% of the customers filling out a card have expressed dissatisfaction with waiting times. Bob decides to add an additional cashier during the day. Bob is using the ______ thinking style in order to make this decision.
A. inductive logical
B. deductive logical
C. metaphorical
D. creative

 

Solution