Which of the following is NOT one of the more successful applications of lean concepts in services?
a. Organize problem-solving groups
b. Upgrade housekeeping
c. Upgrade quality
d. Clarification of process flows
e. Introduction of demand-push scheduling
a. Organize problem-solving groups
b. Upgrade housekeeping
c. Upgrade quality
d. Clarification of process flows
e. Introduction of demand-push scheduling