Showing posts with label You are in the market for a small economy car.. Show all posts
Showing posts with label You are in the market for a small economy car.. Show all posts

Wednesday, 30 May 2012

You are in the market for a small economy car.

You are in the market for a small economy car. The salesperson has you drive the economy car, and hands you the keys to a mid-size car of the same brand for you to drive. The salesperson is engaged in:
A.Cross-selling
B.Bundling
C.Up-selling
D.Customer relationship management